Understand how a supplier meets your agreed requirements.

We define what needs to be checked, examine the relevant evidence and make the findings clear enough to support a decision.

Three typical moments

  • Before a decisionBefore a significant supplier decision or contract.
  • After recurring issuesWhen quality or delivery problems keep coming back.
  • As a programmeAs part of a regular supplier-review programme.

Four questions to answer first

  • What mattersWhich supplier, location, process or requirement.
  • What evidence existsRecords, certificates, samples or site access.
  • Who will use the findingsPurchasing, quality, management or all three.
  • Which decision they supportApprove, develop, monitor or replace the supplier.

What the review provides

A clear record of what we saw and what is missing, with questions to follow up with the supplier.

Document preview
Example Ltd · Tartu plant · March 2026Supplier audit summary
Requirement
Incoming material quality
Evidence
Records, site visit
Decision
Contract renewal
A
  • ObservedBatch records are complete for the sampled period.B
  • GapCalibration records for one test rig are missing.
  • Follow upHow are rejected batches traced back to the cause?C
Findings go to the people responsible for purchasing and qualityD
  1. A
    Agreed criteriaWhat is checked, and which decision it supports.
  2. B
    ObservationsWhat was seen, with the evidence behind it.
  3. C
    Open questionsPoints that need follow-up with the supplier.
  4. D
    Clear recipientsThe people who will act on the findings.
Industrial building exterior

Tell us what you need help with.

Name the supplier question and the decision it should support.