A conformity audit asks whether work meets defined requirements. A performance audit asks whether the process achieves its intended result. Keeping the questions apart makes findings more useful.
Conformity
Are agreed controls being followed?
Example: are incoming goods checked and recorded the way the procedure says?
Performance
Are the controls producing the result we need?
Example: do those checks actually reduce faulty goods reaching production?
Before we start
We need a clear scope, relevant criteria, available evidence and the people responsible for the process.
- What was examinedThe processes, records and people included in the review.
- What the evidence supportsConclusions tied to specific observations.
- Which questions remain openPoints that need more evidence or a decision.
Tell us what you need help with.
Describe the process and the question you need answered.