We simplify work where information is copied, checked, chased or moved from one tool to another. AI is used only where it adds value; approvals stay with people.
- Regular, stable workIt happens often and roughly the same way.
- Clear trigger and resultEveryone agrees where it starts and ends.
- A named ownerOne person can decide how it should work.
- Observable exceptionsYou can describe what goes wrong and when.
- Suitable system accessThe tools involved can be connected safely.
- A testable success criterionYou can tell whether the change worked.
Today
- Email arrives
- Details re-typed
- Waiting for a check
- Chasing by email
- Entered again in a second system
Possible
- Details captured once
- Validated against the order
- Drafted or routed automatically
- Named person approves
- Recorded in the right system
One pilot, on approved systems and data, with the exceptions defined up front.
- AApproved systems and dataWe confirm the connections after a technical check.
- BClear exceptions and a backup planWhat happens when something does not match.
- CHuman approvalA person approves before the final step.
- DNormal and failure testsBoth kinds are run before acceptance.
Also included
- Current and future-state maps. How the work runs now and after the change.
- Client acceptance. You confirm it works before go-live.
- Guidance and handover. Notes for users and the owner.
- Stage 1Check the fitCheck the workflow against the six signs.
- Stage 2DesignAgree the future state and exceptions.
- Stage 3Prepare access and dataYou provide licences, access and test data.
- Stage 4BuildWe build the pilot on approved systems.
- Stage 5Test and acceptNormal and failure cases, then your sign-off.
- Stage 6Hand overGuidance for users and the owner.
Does every automation need AI?
No. A normal rule or a simpler process change may be more suitable.
Who owns the workflow afterwards?
The owner you appoint. We hand over guidance, and follow-up support can be agreed separately.
How long does it take?
Usually 8–14 weeks. The exact timing depends on scope, access and your team's availability.
How often does the work happen?
Tell us which tools it crosses and where errors or delays occur.